Top 20 KB articles for May 2011 at VMware

Here is our Top 20 KB list for May 2011. This list is ranked by the number of times a VMware Support Service Request was resolved by following the steps in a published Knowledge Base article. 

1. Enhanced VMotion Compatibility (EVC) processor support (1003212)
2. Troubleshooting VMware High Availability (HA) (1001596)
3. Best practices for using and troubleshooting VMware Converter (1004588)
4. Enabling syslog on ESXi (1016621)
5. Restarting the Management agents on an ESX or ESXi Server (1003490)
6. Unpresenting a LUN containing a datastore from ESX 4.x and ESXi 4.x (1015084)
7. Virtual machine does not power on because of locked files (10051)
8. Purging old data from the database used by vCenter Server 4.x (1025914)
9. Collecting diagnostic information for VMware vCloud Director (1026312)
10. ESX/ESXi 4.x handling of LUNs detected as snapshot (1011387)
11. Recreating a missing virtual machine disk (VMDK) descriptor file (1002511)
12. Virtual machines in an invalid state fail to power on with the error: FoundryVMDirectlyOpenSocketToVMX: Failed to create socket pair (1035564)
13. Virtual machines stop responding when any LUN on the host is in an all-paths-down condition (APD) (1016626)
14. Manually deleting linked clones or stale virtual desktop entries from VMware View Manager (1008658)
15. Collecting diagnostic information for Lab Manager 4.x (1012324)
16. Updating rollup jobs after the error: Performance data is currently not available for this entity (1004382)
17. VMware Capacity Planner Enterprise or Collection Dashboard does not display data for a Project (1034417)
18. Creating a persistent scratch location for ESXi (1033696)
19. Downloading and Installing VMware Fusion (1005466)
20. ESX 4.x host fails to boot after power operation with the error: fsck.ext3: Unable to resolve UUID (1017162)