Upgrade Entitlements for Existing Customers
vSphere customers with an active SnS contract are entitled to upgrade to vSphere 5.0 at no extra charge.
below image shows the entitlement path of current vSphere 4.x customers as part of their active SnS contracts. Upgrades to vSphere 5.0 require acceptance of the new end-user licensing agreement (EULA) and vSphere 5.0 licensing model.
Note: Customers who purchased vSphere 4.x Standard with vMotion and Storage vMotion are entitled to vSphere 5.0 Enterprise Edition.
Customers may purchase an upgrade to a higher vSphere offering. For example, vSphere Standard customers may upgrade to either vSphere Enterprise or vSphere Enterprise Plus. When customers upgrade supported licenses to a higher vSphere edition, the original license key is deactivated and a new license key is issued for the upgraded edition. The SnS fee is then calculated. This new SnS contract will be extended by the value remaining on the base edition. This process ensures that only a single license key exists that has a single SnS contract with a single termination date. This simplifies SnS renewals.
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