VMware Skyline Health for vSAN

VMware Skyline Health for vSAN, which unifies two in-product support offerings, vSAN Health and Skyline. Users will experience less downtime due to new, proactive Skyline notifications as well as resolve issues faster from a single source of support. Skyline Health for vSAN provides self-service findings for configuration, patches, upgrades, and security for vSAN 6.7 and later. All customers with active support are entitled to Skyline Health for vSAN.

 

For customers that want a more holistic proactive support experience, VMware also offers Skyline Advisor proactive support experience for customers with Production and Premier support subscriptions. Skyline Advisor includes cross-product support for vSphere, vSAN, NSX, vROps, Horizon and auto-tags VVD, VMware Cloud Foundation as well as for Dell EMC VxRail, a jointly engineered hyper-converged system. Skyline Advisor extends proactive support to older versions of VMware products, supporting vSphere versions back to 5.5. Customers also get LogAssist, which automates the collection of logs in the event of a support request. Premier support customers receive all of those key capabilities plus advanced findings, and white-glove troubleshooting and remediation.

I hope this has been informative and thank you for reading!